Effective Date: August 4, 2026
Last Updated: August 4, 2026

The Ezra Journey respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit ezrajourney.com, subscribe to our devotional communications, contact us, make a donation, or access our courses hosted through Thinkific.

This Privacy Policy applies to visitors and users worldwide. Depending on where you live, you may have additional rights under applicable privacy and data protection laws.

1. Who We Are

The Ezra Journey is based in the United States.

The Ezra Journey
7520 Monticello Road
Columbia, SC 29203
United States

For questions about this Privacy Policy or to exercise your privacy rights, contact us at:

help@ezrajourney.com

2. Information We Collect

The personal information we collect depends on how you interact with our website and services.

A. Devotional subscriptions

When you subscribe to receive devotionals, we collect:

• Your name
• Your email address
• Your subscription and consent status
• Information concerning your confirmation of the subscription

We use a double opt-in process. This means that you must confirm your email address before your subscription becomes active.

B. Contact form

When you contact us through our website, we collect:

• Your name
• Your email address
• The content of your message

Please do not submit sensitive personal information through the contact form unless it is necessary for your request.

C. Course accounts and participation

Our free online courses are hosted and managed through Thinkific. When you register for or participate in a course, Thinkific may collect and process information such as:

• Your name
• Your email address
• Your account login information
• Your course enrollments
• Your progress and completion status
• Your quiz answers and results
• Information about how you use the course platform
• Technical and device information

WordPress accounts cannot be created through ezrajourney.com. Student accounts are created and managed exclusively through Thinkific.

Thinkific processes personal information according to its own privacy policy and its agreements with The Ezra Journey.

D. Donations

Donations are voluntary and are not required to access our courses or devotional communications.

Donations are processed through PayPal. When you make a donation, PayPal collects and processes your payment information. The Ezra Journey does not directly receive or store your complete credit or debit card number.

We may receive limited transaction information from PayPal, such as:

• Your name
• Your email address
• The donation amount
• The date of the donation
• A transaction reference
• Other information necessary for accounting, reporting, or donor administration

PayPal acts independently in relation to certain payment-processing activities and processes personal information under its own privacy statement.

E. Website usage and technical information

When you visit our website, we or our service providers may collect technical information such as:

• Internet Protocol address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages visited
• Approximate geographic area derived from your IP address
• Dates and times of visits
• Cookie identifiers
• Website interaction and performance data
• Security and error logs

We use this information to operate, secure, analyze, and improve the website.

F. Information collected through reCAPTCHA

We use Google reCAPTCHA to help protect forms and other website functions against spam, abuse, and automated submissions.

When reCAPTCHA is used, Google may collect technical information about your browser, device, IP address, and interaction with the website to determine whether an activity is being performed by a person or an automated system.

Google processes this information in accordance with its own privacy terms.

3. How We Use Personal Information

We may use personal information to:

• Deliver devotional communications that you requested
• Confirm and manage your devotional subscription
• Respond to questions and messages
• Provide access to free courses
• Manage student accounts and course participation
• Record progress and quiz results
• Process and administer voluntary donations
• Maintain accounting, tax, and financial records
• Operate and improve our website and services
• Understand how visitors use the website
• Measure website performance and search visibility
• Prevent spam, fraud, abuse, and security incidents
• Troubleshoot technical problems
• Enforce our policies
• Protect our rights and the rights of others
• Comply with legal, regulatory, tax, and reporting obligations

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent when required.

4. Legal Bases for Processing

Where laws such as the European Union General Data Protection Regulation or United Kingdom GDPR apply, we rely on one or more of the following legal bases:

Consent

We rely on consent when:

• You subscribe to receive devotionals
• You accept non-essential cookies
• You agree to analytics or similar technologies
• Consent is otherwise required by law

You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

Performance of a contract or provision of a requested service

We may process information when necessary to:

• Create and maintain your course account
• Give you access to courses
• Record your course progress
• Provide services you requested
• Respond to steps taken at your request before providing a service

Legitimate interests

We may process information when reasonably necessary for our legitimate interests, including:

• Operating and maintaining the website
• Responding to inquiries
• Protecting the website from spam and abuse
• Maintaining network and information security
• Improving our services
• Keeping appropriate administrative records

We consider the possible effect of this processing on your privacy rights.

Legal obligations

We may process or retain information to comply with:

• Tax and accounting requirements
• Financial reporting obligations
• Court orders and lawful government requests
• Other applicable legal or regulatory duties

5. Devotional Emails and Marketing Communications

We use Brevo to manage devotional subscriptions and send email communications.

You will only be added to the devotional mailing list after completing the double opt-in confirmation process.

You can unsubscribe at any time by:

• Selecting the unsubscribe link included in an email
• Contacting us at help@ezrajourney.com

Your name and email address will generally remain in Brevo until you unsubscribe or request deletion. We may retain limited suppression-list information after an unsubscribe request to ensure that we respect your preference and do not add you back to the mailing list unintentionally.

We do not share devotional subscriber lists with churches, sponsors, partner organizations, or other third parties for their independent marketing purposes.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, protect forms, understand website use, and measure performance.

Complianz is used to manage cookie notices and visitor consent.

Essential cookies may be used without consent when they are necessary for the website to function or remain secure. Non-essential cookies, including Google Analytics cookies, are blocked until the visitor provides consent where consent is required.

You can accept, reject, withdraw, or modify your cookie preferences through our cookie-preference page:

Opt-out preferences

You can also control cookies through your browser settings. Blocking some essential cookies may affect the operation of certain website features.

For additional details about the cookies and services used on the website, please consult the Cookie Policy available through our website.

7. Google Services

Google Analytics

We use Google Analytics to understand how visitors interact with the website. Google Analytics may process information such as:

• Pages viewed
• Visit duration
• General interaction information
• Device and browser information
• Referring sources
• Approximate location based on IP address

Google Analytics and its non-essential cookies are blocked until the visitor gives consent through our cookie-management system, where required.

We do not currently use Google Analytics information to deliver targeted advertising.

Google Search Console

We use Google Search Console to understand how the website appears and performs in Google search results. Search Console generally provides aggregated information about searches, website visibility, indexing, and technical performance.

Google reCAPTCHA

We use Google reCAPTCHA as described above to detect spam and automated activity.

8. Automated Processing and Quizzes

The Ezra Journey does not use personal information to make decisions that produce legal effects or similarly significant effects through automated processing.

Some Thinkific quizzes automatically compare a student’s answers with predetermined correct answers. A student may be required to answer correctly or achieve a particular result before continuing.

This automated quiz functionality is used only for educational progression. It is not used to make employment, credit, financial, legal, eligibility, or other significant decisions about users.

9. How We Share Personal Information

We do not sell or rent personal information.

We may disclose personal information to service providers that help us operate the website and provide our services, including:

• Brevo, for devotional subscription management and email delivery
• Thinkific, for course hosting, student accounts, quizzes, and course progress
• PayPal, for voluntary donation and payment processing
• Google, for analytics, search performance, and reCAPTCHA
• Hostinger, for website hosting and related infrastructure
• Elementor, whose form technology is used to operate website forms
• Complianz, for cookie consent and preference management
• Technical, security, professional, accounting, or legal providers when reasonably necessary

These providers may only receive the information reasonably necessary to perform their respective services. Their own handling of personal information may also be governed by their privacy policies and contractual obligations.

We may also disclose information:

• When required by applicable law
• In response to a valid subpoena, court order, or government request
• To investigate fraud, spam, abuse, or security incidents
• To protect the rights, safety, or property of The Ezra Journey, our users, or others
• In connection with a merger, reorganization, transfer, or other change involving the organization, subject to appropriate safeguards

10. No Sale or Targeted Advertising

The Ezra Journey does not sell personal information.

We do not currently use:

• Meta Pixel
• Google Ads conversion tracking
• LinkedIn Insight Tag
• Advertising profiles
• Cross-context behavioral advertising tools

We do not share personal information with third parties so that they can independently market their products or services to you.

If our practices change, we will update this Privacy Policy and provide choices required by applicable law.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, accounting, administrative, and security requirements.

Our general retention practices are:

Devotional subscriptions

Names and email addresses are retained until the subscriber unsubscribes or requests deletion.

Limited information may be retained afterward to document consent or maintain an unsubscribe suppression record where necessary.

Contact-form messages

Messages submitted through the contact form are retained for up to 12 months after the inquiry has been resolved, unless a longer period is reasonably necessary for legal, administrative, dispute-resolution, or security purposes.

Thinkific student accounts

Student account information is generally retained while the student’s account remains active.

Some limited information may be retained longer when required for legal, security, or administrative purposes, or according to Thinkific’s applicable retention practices.

Donation records

Donation and transaction records are retained for as long as reasonably necessary to comply with applicable tax, accounting, legal, reporting, and recordkeeping obligations.

PayPal may retain payment information according to its own legal obligations and retention policies.

Technical and security information

Server logs, security records, analytics information, and technical data may be retained for periods reasonably necessary to secure, troubleshoot, analyze, and operate the website.

12. International Data Transfers

The Ezra Journey is based in the United States and makes its website and services available internationally.

Our service providers may process or store personal information in the United States and other countries. These countries may have privacy and data protection laws that differ from the laws in your country of residence.

Where required by applicable law, we and our service providers rely on appropriate safeguards for international data transfers, which may include:

• Adequacy decisions
• Standard contractual clauses
• Contractual and organizational safeguards
• Other legally recognized transfer mechanisms

By using our services, your information may be processed in countries outside your country of residence, subject to the protections required by applicable law.

13. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against:

• Unauthorized access
• Accidental loss
• Misuse
• Alteration
• Disclosure
• Destruction

These measures may include access restrictions, secure hosting, encryption in transit where supported, spam protection, account controls, software updates, and the use of established service providers.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use appropriate precautions when sharing information online and protect your account credentials.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request confirmation of whether we process your personal information
• Access personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Restrict certain processing
• Object to certain processing
• Withdraw consent
• Opt out of devotional communications
• Request information about how your data has been used or disclosed
• Request a portable copy of your information
• Lodge a complaint with an appropriate data protection authority
• Receive equal service and not be discriminated against for exercising a privacy right

Data portability

Where applicable under data protection law, you may request a copy of personal information you provided to us in a structured, commonly used, and machine-readable format.

Where technically feasible and legally required, you may also request that this information be transmitted to another organization.

Exercising your rights

To submit a privacy request, email:

help@ezrajourney.com

Please clearly describe your request and the information or service to which it relates.

We may need to verify your identity before completing a request. We may also ask an authorized agent to provide evidence of authorization and may verify your identity directly.

Some rights are subject to legal limitations and exceptions. For example, we may need to retain certain information to comply with tax laws, prevent fraud, resolve disputes, or establish legal claims.

15. Rights of European Union and United Kingdom Users

Users in the European Economic Area and United Kingdom may have rights under the GDPR or UK GDPR, including rights of:

• Access
• Rectification
• Erasure
• Restriction
• Objection
• Data portability
• Withdrawal of consent

You may also lodge a complaint with the data protection authority responsible for your country or region.

We encourage you to contact us first at help@ezrajourney.com so that we have an opportunity to address your concern.

16. United States Privacy Rights

Residents of certain United States jurisdictions may have additional privacy rights, subject to legal thresholds, definitions, exemptions, and applicability requirements.

These rights may include requesting:

• The categories of personal information collected
• The sources of personal information
• The purposes for collecting or using the information
• The categories of recipients
• Access to specific personal information
• Correction
• Deletion
• A portable copy of personal information
• An opt-out from sale, sharing, or targeted advertising

The Ezra Journey does not sell personal information and does not currently use personal information for cross-context behavioral or targeted advertising.

Not every state privacy law necessarily applies to The Ezra Journey. Nevertheless, we will consider and respond to valid privacy requests as required by applicable law.

17. Children and Young People

The website and services are primarily intended for adults.

Users who are 18 years of age or older may use the website and services independently.

Users who are 16 or 17 years old may use the website and participate in courses only with the authorization and supervision of a parent or legal guardian.

Children under 16 years of age must not create an account, subscribe to communications, enroll in a course, or submit personal information through the website.

We do not knowingly collect personal information from children under 16. If we learn that personal information has been collected from a child under 16, we will take reasonable steps to delete it.

A parent or legal guardian who believes that a child has provided personal information should contact us at help@ezrajourney.com.

18. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

This Privacy Policy does not govern third-party websites or their independent privacy practices. We recommend reviewing the privacy policy of any third-party service before providing personal information.

The use of Thinkific, PayPal, Google, Brevo, and other external services may be subject to those providers’ terms and privacy policies.

19. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, providers, or legal obligations change.

When we make changes, we will publish the revised policy on this page and update the Last Updated date at the top.

We are not required to send individual email notifications about policy updates unless such notification is required by applicable law. We encourage you to review this page periodically.

20. Contact Us

For privacy questions, requests, or concerns, contact:

The Ezra Journey
7520 Monticello Road
Columbia, SC 29203
United States

Email: help@ezrajourney.com